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General Category => General Discussion => Topic started by: pewee on November 14, 2017, 10:05:06 pm



Title: From US having trouble donating.
Post by: pewee on November 14, 2017, 10:05:06 pm
hello I'm having an issue donating. I bought a Myvanilla card which is able to purchase items worldwide. I know my regular debit card wont work for a transaction overseas. I put 50 dollars on the card. when I go to purchase 10-20 coins I type in my info click buy and a few seconds later I get an error message saying purchase is denied. is there something I'm doing wrong or any way of getting around this?


Title: Re: From US having trouble donating.
Post by: sprinkle on November 16, 2017, 11:05:58 pm
easy way to get around it is to not donate



Title: Re: From US having trouble donating.
Post by: Pepethekek on November 17, 2017, 01:03:40 am
easy way to get around it is to not donate



stop acting like a smart ass. that wasn't the question.


Title: Re: From US having trouble donating.
Post by: SlayerJB on November 17, 2017, 05:55:00 am
Yeah I had the same issue. Call the number on the back of your card. They denied my transaction because they didn't know the company and thought it was fishy.


Title: Re: From US having trouble donating.
Post by: pewee on November 17, 2017, 06:53:06 am
i called the people for the card and they said everything was working fine. i contacted the people who run the debit card transactions through this site and they sent back an email." Upon checking, it seems that your card was not registered to Mastercard SecureCode hence your card was declined by our payment processor, resulting from your transaction attempts on 11/16/17 for 20.00 EUR to not push through." when i called my debit card company they told me they dont use a securecode. at a loss and going to give up soon.