January 20, 2018, 05:08:42 pm
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140277 Posts in 16911 Topics- by 28598 Members - Latest Member: Kidam
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1  Support / Cheaters & Bans / Re: Item abuse - Lazzok on: January 17, 2018, 07:34:15 pm
We cannot disallow use of this chest as one item added to (not existing now) "forbidden list" would require to prohibit all other items, such as Rocket Boots, which are also bugged and widely used (e.g. battlegrounds).

In conclusion, one forbidden item is going to result in all other being disallowed. Since such action would cause too big harm for the players, we are not going to prohibit use of these items, while waiting for the fix done by developers in the future.
2  Community / General Chat / Re: Ratio on: January 16, 2018, 01:37:44 pm
Hello there. Alliance should have slight advantage over horde when it comes to online players, especially during NA times.
3  Support / Cheaters & Bans / Re: Hunter trap bug abuse in IF on: January 16, 2018, 01:35:53 pm
Player has been messaged. Thank you for the report.
4  Community / General Chat / Re: well, the 3 votes was great while it lasted.. on: January 14, 2018, 11:41:31 pm

Perhaps try to use the method mentioned in the post above. I still get 3 coins each 12 hours, and so are some other players.
5  Support / Cheaters & Bans / Re: jump over fence in AB on: January 11, 2018, 05:28:29 pm
Player has been messaged. Thank you for the report.
6  General Category / General Discussion / Re: Fix the Vote system please on: January 11, 2018, 01:13:12 pm
I voted:
yesterday around 8:30 ST - 3 coins
yesterday around 22:50 ST - 3 coins
today around 11:10 ST - 3 coins

Check different web browsers and make sure to disable adblock. Another thing to try is smartphone voting.
I usually vote once via phone and next time on pc in the evening each day.
7  Support / Cheaters & Bans / Re: Hiteknology WSG abuse v2 on: January 10, 2018, 09:04:10 am
The video finally proves that spells were successfully casted from unreachable spot.

Thank you for the clear report. Will message the player.
8  Support / Ticket Support System / Re: Lost account info on: January 10, 2018, 01:11:04 am
Hello there. Check your PM.
9  General Category / Announcements / Re: Announcement : Core transition in progress on: January 10, 2018, 01:01:10 am
Admins are going to announce ETA as soon as they are able to predict the ammount of time required to apply changes.
10  Support / General Support / Re: Xtreme Top 100 Vote doesn't give points - solved on: January 09, 2018, 08:17:37 pm
I was recently talking with Zeard and XtremeTop100 is working now. Three Vote Coins are available yet again. Thank you for your concern.
11  Support / Cheaters & Bans / Re: Hiteknology teleporting and abusing in WSG on: January 09, 2018, 01:12:46 pm
Use of blink itself is not abuse when pathing is broken. Abuse is when a player takes advantage of unreachable spot to cast spells instead of jumping down. However, the picture doesn't prove it.

12  Support / Cheaters & Bans / Re: Ban appeal Eldri on: January 08, 2018, 04:38:16 pm
You got reply in previously mentioned ban appeal:
There is no possible way to find out from the perspective of such online gaming communitys management as ours the truth of the cases the claim there has been 2 different persons on same ip from analysis of available facts and technical information. Noone would ever get banned if we'd had this as policy and i should unban / make review of everyone who has been banned in the past who have claimed that and make judgement based on feeling of if person is speaking the truth, or the word of other players / third parties. It's an impossibility for the rules and enforcement of them to function in that manner, in terms of professional management, the way the rules work and are applied is straightfoward and not subject to "open court" procedure in which 3rd parties associated with the person who has been suspended come to claim for and against upon which decision is made, i'm sorry but the ban remains.
You might wish to write PM to Sins in order to discuss it further.

13  Support / Cheaters & Bans / Re: Tauros Safespotting Tanaris on: January 08, 2018, 12:19:03 pm
There is no visible combat log on the screenshot. Report is not valid.

14  Support / Ticket Support System / Re: Retrieve account on: December 24, 2017, 12:34:05 am
Hello there. Check your PM.
15  Support / Cheaters & Bans / Re: outside gate in AB on: December 23, 2017, 10:37:18 am
As much as I enjoy discussion whether something is against the rules or not, the clear answer is (as always) on the forum:

As clarification; jumping over AB fence now applies to the bug abuse rule , even though in the past it has not been enforced as such offense if you stay within the proximity of the gate, but sometimes upon investigating such cases confusion and misunderstanding due to this policy may arise and thereby person is not allowed to jump over it at all from now on.

Taken care of. Thank you for the report.

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